Our Brilliant Training
Our Expertise – This is What We Do
We believe business success is ultimately about people - and as such their development is critical to the achievement of a company's strategic goals and objectives.
The Brilliant Training Company provides high quality training and consultancy services that focus on getting the very best out of individuals and teams. All of our programmes are individually tailored to match the specific and unique needs of our clients.
Our core area of expertise is
Ranging from sales for none sales people through to advanced techniques and philosophies that embrace today’s challenges and not yesterdays – our sales training is both cutting edge and empowering.
Sales are ultimately about human interaction and sales people need to understand that ALL customers have four fundamental requirements (sadly 95% of sales people are not aware of the last three!).
Selling is more than ever about relationship - but the techniques of the last decade will not work in this one - and the smart sales forces know this.
Customers in 2010 are indeed still spending, but are more cautious than ever before. If you would like to know more about how we can arm your team with the latest techniques and empower them to stellar results then contact us now - and remember...we guarantee success!
| “A revelation to deal with a sales training organisation who do actually deliver what they say...and more! Highly recommended " - Dubai Insurance Dubai UAE |
| A Brilliant Guarantee |
| All work carried out by Brilliant Training comes with a 100% no quibble guarantee Should you not be delighted with what we do inform us accordingly - and without argument we will not issue an invoice |
Charismatic Pitching & Presenting :
The ability to pitch and present with charisma, confidence and power has never been more important. Research shows that in over 90% of new business pitch’s it’s not the content that the client buys into but the presenter.
In addition to this over 95% of new business pitches contain 3 fundamental weaknesses that dramatically hinder the ability to win new business. 88% fail to acknowledge and work in conjunction with the client’s attention curve and nearly all are woefully short of things like compelling statements and passion!
Of course the concepts you present will be creative and inventive - but is it not true to say that so will your competitors! The difference is you and your ability to convey the message with charisma and conviction, and you only have to look at Obama phenomonon to see how influential communication can be.
So where do you stand on the charisma chart? Do you display confidence and poise or do you pretty much read what is on the PowerPoint slide? Do your presentations convey understanding and true passion or are they paralysed by presenter anxiety? Do they specifically build rapport, trust and connection – or are they just words that that ultimately the client could have read for themselves from a presentation document?
Pitching & presentation skills training delivered by Brilliant Training has helped numerous PR Companies and Advertising Agencies to dramatically increase their beauty parade sucess rate.
If you would like to discuss how we can seriously improve your performance contact us now Want more info? Click here
| “The Training was meticulously prepared and matched our specific requirements precisely. On the day it was delivered with so much enthusiasm and passion it left the whole team buzzing. Highly inspirational and highly recommended" - Suzanne Judge - Managing Partner Staniforth Public Relations |
Management Training:
People are the key to success. Get people working in total unity and with clear purpose, passion and belief and they become an unstoppable force.
Our management and leadership training is based around communication, motivation and empowerment. It’s about passing on key skills, cutting edge techniques and inspirational attitudes - so that managers not only drive performance – but also drive profit as a result.
Our work with managers is itself an inspirational experience, an experience that for many is life changing. The material is of course always tailored to match the exact requirements of the client but the end result is always the same, increased focus, clarity, motivation and purpose.
If you would like to know more about how we transform managers into inspirational and empowering leaders - who drive profit via team development please contact us now
Want more info? Click here
| “Fantastic training, totally relevant and incredibly inspirational and motivational" Lilly White- Operations ManagerHorizon International |
| A Brilliant Guarantee |
| All work carried out by Brilliant Training comes with a 100% no quibble guarantee Should you not be delighted with what we do inform us accordingly - and without argument we will not issue an invoice |
Our Customer Service training is based on one thing – Excellence
Brilliant Customer Service training will always be tailored to the exact needs of the client but our philosophy is that at all times an organisations service must be excellent.
Good is not good enough and neither is very good – excellence is the goal!
We also understand that most people inherently have the skills to deliver exceptional customer service but choose not to because they do not appreciate its importance, or – they are simply not committed to excellence.
Accordingly our training is different. First we get customer service personnel to appreciate for themselves just how vital exceptional is - and then we work on skills!
The end result is that delegates go away armed with new tools, techniques and skills but also with a burning desire to actually implement them.
Brilliant Customer Service training is highly enjoyable, motivating and inspiring - and it works!
If you would like to tap into our ethos of excellence and a ‘customer for life’ contact us now.
| “Brilliant Training has made a major impact on our business. Incredible results and a true investment" Mary Grieves - Vanity Fair |
CEO Communications:
Public Speaking & Communication Skills Development Specifically for
The Senior Business Leader
Welcome to CEO Communications, a specialist division of The Brilliant Training Company.
Headed up by Mark Lewis - CEO Communications is specifically and exclusively dedicated to the enhancement and development of speaking and communication skills for CEO’s, Managing Directors and Directors.
We are a specialist organisation that works with senior business leaders to achieve the following speaking objectives:
- The development of charisma presence and poise
- The development of personal gravitas and authority
- Enhancement of personal stature and command
- Development of the ability to engage, inspire and galvanise
- The elimination of pre speaking anxiety and tension.
In brief we work at the highest level to dramatically transform the speaking skills of board level leaders.
The service is confidential and caring and utilises advanced methods of learning, including the expertise of our Associate Voice Coaches, Body Language experts and Psychologists.
The work can either be on a confidential one-to-one basis or you may choose to attend one of our award winning two day courses, where you will engage with other business leaders of a senior stature to yourself in a unique location in the UK or Europe
The ability and need for senior business leaders to communicate with charisma, poise and gravitas has never been more needed.
If you would like more information about how CEO Communications confidential service can assist you then please contact our CEO Mark Lewis - personally and in confidence on 07863 146257
Alternatively if you would like more information now please Click here
CEO Communications for Business Leaders
Thank you for clicking through for additional information about CEO Communications. The additional information is as follows:
- The Need for Charismatic Speaking Skills
- The Facilitators
- The Options
- Your Next Step
The Need For Charisma:
As a Chairman, CEO or Managing Director your ability to communicate effectively to shareholders, investors and your workforce has always been important - but until recently a less than inspiring verbal performance at the lectern could be overcome and forgiven by delivering sparkling results on the balance sheet.
However, in these challenging economic times, when profits are not easy to deliver, the ability to communicate effectively has never been more crucial for the senior business leader.
The recent world recession, rising costs and declining markets mean that business acumen, experience, vision and hard work do not guarantee success. The reality is that you are probably working harder and more effectively than ever before but this is not showing on the balance sheet.
So at key moments, when you speak before your peers, investors and employees you need to not only communicate and connect but also to impress your audience; because, like it or not, you are being judged!
Many business leaders are exceptional at what they do and for the majority of their working lives display outstanding skills. Unfortunately, these are usually only seen by their close colleagues. The rest of the watching world assesses a leader and judges his or her communication when they are standing in front of an audience at the AGM, a company conference or an investor briefing. Delivering a weak, unconvincing, performance can lead to months of endeavour, leadership and effort unravelling in minutes!
With good news often difficult to find these key moments of communication are now even more essential. Therefore, it is imperative that you, as the leader come across as charismatic, assured, confident, and calm. Your ability to inspire, instil confidence, motivate and galvanise action is paramount. You simply MUST be able to hold the stage and truly communicate!
So great communication is essential for the modern business leader - but having established its need the question is can charismatic speaking be learned?
Certain people are born with a degree of ‘performance’ skill, but this is far smaller than people think. Great speakers CAN be and ARE created. The challenge which most business leaders have is that although they may have an MBA and a host of other relevant qualifications and experience few have ever been advised or coached on the key fundamentals of charismatic and effective speaking. The result is that weeks of hard work and endeavour are undermined by a weak and ineffective presentation.
This is not about spin or clever PR manipulation of your message. This is about you, the leader of your organisation and your audience. It’s about your standing up in front of them and delivering with charisma, confidence and conviction. It’s about you stamping your authority and command on your presentation, ensuring that all concerned are left in no doubt that you are the leader.
So the big question is how do you fare when it’s your turn to step into the spotlight. Do you shine or does your speaking performance fall short of your normal high standards?
Please consider the following six questions.
- Holding the audience ‘in the palm of your hand’ is a much desired skill, but do you have the tools, techniques and skill to achieve this?
- While you might have a few pre-speaking butterflies (these are good) are they out of control or flying in tight formation?
- Is your performance scattered with the hallmarks of truly great communication; i.e. the use of silence, great tone of voice and poise?
- When you speak do you inspire the audience, galvanise action and stamp your authority on the presentation?
- Is your performance Obama’esq? Do you ooze confidence, charisma, poise and gravitas?
- Do you really enjoy the experience of presenting or dread it?
A survey in America, a few years ago, discovered that talking in public was the number one dread of most people, ahead of death. Some people would rather die than speak in public!
As a senior business leader clearly you do not fall into that category, but excessive anxiety in senior people is more common than you may think. If this scenario is applicable then we can easily bring this situation in line via mind management techniques that our associate psychologist will explain.
So just how do you go about delivering a speech or presentation which truly matches your position and stature?
As with most skills, it is not something which can be achieved overnight but it can certainly be mastered quickly, once key techniques are explained and understood . Having coached senior business leaders for many years, we know that a small amount of potent, highly effective, professional assistance improves performance dramatically.
CEO Communications are experts in our field. Our service is totally confidential and is based on over 30 years of presentation skills experience. In brief we deliver tangible and dramatic improvements.
The last word on the need for charismatic speaking is this.
In 2005 a little known constituent MP called David Cameron elevated himself from outsider to winner in the race for leader of the British Conservative party back in 2005, all on the back of one great speech at the Conservative Party conference. More recently we have witnessed the Obama phenomena, where Barack Obama - a little known Senator catapulted himself into the White House on the back of an incredible ability to communicate. Lastly we have witnessed Gordon Brown fail to win the election mainly because of an inability to communicate and engage.
This is clear and compelling proof of what a 20 minute presentation can achieve when delivered with charisma and effectiveness creating an outstanding performance. CEO speaking can be learned!
The Facilitators:
The facilitators at CEO Communications are Mark Lewis and Charles Bates
Mark is a widely experienced coach and mentor and co-founder of The Brilliant Training Company Limited. Prior to turning his passion and interest in training and human development into a highly successful business, Mark worked in the UK and internationally with leading companies. His career highlights include, Sales & Marketing Director with one of the world’s leading airlines and Sales Director with Europe’s leading leisure organisations.
Mark has over 30 years business experience and has spoken before Kings and Queens, Presidents and Priministers – as well as appearing on TV in both the UK and Europe Mark regularly delivers Brilliant Training to a range of companies and provides communication coaching and mentorship to senior board members of a number of leading UK PLC’s.
Charles Bates hails from Chicago and like Mark has over 30 years business experience at the highest level. Again like Mark, Charles now heads up his own training organisation but has joined forces with Mark to provide a specialist facility for the senior business leader, CEO Communications.
Charles is also a highly experienced business coach and personally assists some of the most senior and high profile CEO’s in Europe.
A consummate speaker himself Charles Bates brings unparalleled experience and skill to the role of CEO facilitator.
The Options:
The CEO Communication service is offered in two formats. Senior executives can either choose a one-to-one approach or choose to join other like minded senior Directors on a two day enhancement seminar.
One-to-One:
Our confidential one-to-one service allows the learning to be tailored exactly to your specific requirements. Usually consisting of approximately five x 2 hour sessions it will be facilitated by both Charles Bates & Mark Lewis and can be conducted at a location of your choice. In addition, the one-to-one service can also be offered on an out of hour’s basis, fitting around your busy schedule.
Additional facilitators, such as our Associate Psychologist, Voice Coach or Body Language Expert can also be incorporated into the tailored learning programme.
Two Day Seminar:
On our two day seminar you will join like minded senior business leaders in a prestige location in either the UK or Europe. Group numbers are limited to a maximum of eight and will be facilitated by both Charles Bates & Mark Lewis, as well as including specific sessions from our Associate Voice Coach and our Associate Psychologist.
Included in the curriculum is a post course individual one-to-one session with either Charles or Mark. Conducted at a location of your choice this additional follow up session allows you to work with Charles or Mark on a specific ‘actual’ speaking engagement ahead of the day of delivery.
The advantage of a group environment are numerous but the opportunity to spend time with like minded senior Directors should not be overlooked.
In respect of our European location this is normally held in Cannes. Included in our fee is executive airport connections, all meals and two nights’ accommodation at the Carlton Intercontinental Cannes.
For further information on any of our forthcoming two day programmes please contact Mark Lewis personally
Your Next Step:
As stated, the ability to communicate with charisma, gravitas, presence and poise is now a fundamental requirement of the senior business leader. If you would like to discuss in detail how in a safe environment you can make the transformation then please contact our CEO Mark Lewis personally and in the strictest confidence.
Mark Lewis: Confidential Cell: 07863 146257
Confidential DD: 01628 776720
Confidential E Mail: marklewis@brillianttrainingco.com
Pitching & Presenting with Charisma
Thank you for clicking through for more information about our award winning Pitching & Presentation Skills training.
The big question of course is can pitching and presentation skills be taught? Can you actually teach someone to present with charisma, poise and confidence?
Well the answer to that is yes, although of course it would be wrong to try and shoe horn everyone into the same style of presenting and pitching. Everyone has their own individual style and one of the fundamental principles of our training is that it works in tandem with your own natural style – and not against it.
Delivering a new business pitch or making a professional presentation or a speech can be a daunting prospect and speaking in public was once voted a more terrifying proposition then death itself. However, for anyone who has to make presentations or new business pitches the fear and apprehension is very real. In addition to this even an accomplished presenter (who perhaps presents on a regular basis) can still face those destructive doubts and anxieties.
With this in mind all of our training is carried out in a safe and secure environment and is broken down into easy to digest segments so that you are never left feeling overwhelmed. In addition, great emphasis is placed on the confidence factor - so that you feel yourself growing in stature as the training progresses.
| “Training of the highest quality. Empowering and superb. I know this will make a real difference to our business " - Jane Gwillim David - Managing Director Forsyth Business Centres |
Every project we undertake is approached as a unique and individual assignment and the material we put together reflects both the current standards and differing standards that exist in the team. In addition it also reflects your audience and their needs and wants. We do not provide ‘off the shelf’ training. Your challenges are specific to you and our solutions reflect this!
So is our training for you? Have a look at the questions below
- I know I am a highly effective PR practitioner, but this simply does not come across when I pitch for new business.
- I feel OK about making my presentation until the big moment comes, and then I just get so hesitant and anxious.
- In any new business pitch I am so reliant on PowerPoint – it can be a nightmare!
- I present at the team meeting every week and although my presentations are ok I know they could be so much better.
- I just don’t know how to put my presentations together effectively and they just seem to drift. I wish I could be more structured and compelling.
- My new business pitches are good and I feel comfortable with them – but I so want to add charisma, power and poise. I want them to be exceptional.
- Why does my voice sound so weak and uninspiring when I stand up and start my presentation? I am always so confident and assured in other areas but when I have to make a presentation I always get voice tremble.
- I love my new job – but pitching for new business leaves me feeling so anxious
- I am damn good at my job, so why can’t I speak in front of a group with power and conviction?
- New business pitches and presentations in general just fill me with dread and I can hardly sleep the night before.
- I know I look awkward and uneasy when I present. Why can’t I look confident and in control?
If you answered yes to two or more of the above statements we can definitely bring about a dramatic improvement in performance, for both pitching for new business and presenting with confidence are skills that have never been more essential - and we can show you how to develope them.
| “The best training course I have ever attended" - Justine Rawlins Divisional Managing Director TBWA |
So what will be the results of experiencing Brilliant Training? As stated all of the solutions we offer are tailored specifically to address the individual challenges that our clients face and our approach to your request will be exactly the same. But to give you a flavour of what we can achieve here are a few generic objectives that we look to deliver.
- How to pitch & present with charisma, confidence & poise
- How to banish nerves, fear & apprehension for ever
- How to plan and structure a compelling presentation that links together effortlessly
- How to genuinely engage your audience and create real interest
- How to use your voice as a weapon of communication
- How to use body language to emphases your message
- The power of practice and how to do it correctly
- How to make an opening statement that holds your audience’s attention throughout you presentation (The power of SABS)
- How to use the power of silence
- How to develop inner confidence that belies your experience
- How to stay calm and totally in control
- How to use tone of voice to REALLY convey your key points
- How to open strong and finish stronger
- How to present like a professional, and actually LOVE the experience
- How to handle client questions
Sound of interest?
Working with The Brilliant Training Company is an inspiring and enjoyable experience and we like to feel our levels of service and friendly professionalism are second to none. In addition, all work carried out by Brilliant Training is 100% guaranteed – in as much as if you are not totally delighted with our work we will not issue an invoice! (We are proud to say that in five years we have never not invoiced!)
| “The Training was meticulously prepared and matched our specific requirements precisely. On the day it was delivered with so much enthusiasm and passion it left the whole team buzzing. Highly inspirational and highly recommended" - Suzanne Judge - Managing Partner Staniforth Public Relations |
It is true that training is only as good as the people who deliver it and all of our Pitching & Presentation skills training is personally delivered by our CEO Mark Lewis.
Mark has over 25 years experience in sales and marketing and has made more presentations than he cares to remember. As well as being one of the UK’s leading presentation skills trainers Mark has also appeared on TV and radio in both the UK and Europe and has spoke in front of Kings and Queens, Presidents and Priministers - so as you can see he tends to know his stuff.
Mark’s approach is engaging, inspiring and fun – but never confrontational or threatening. Having suffered with chronic shyness as a child Mark fully understands what it feels like to experience anxiety and fear - so you are in the safest of hands!
The process starts with a conversation and then will involve a detailed TNA (Training Needs Analysis). After this your specific course is planned out and prepared and then delivered either at your premises of offsite.
In the last five years we have helped individuals and organisations to dramatically improve their pitching and presentation ability, often with dramatic and immediate effect, so if you are a PR or Advertising agency we can definitely help improve your pitch success ratio.
Alternativley if you are an individual or an organisation who simply wants to improve your presentation skills we can also definitely help.
Why not contact us now – we would love to hear from you
Inspirational Management & Leadership
Thank you for clicking through for more information about our Brilliant Management Training.
Management is indeed about many things and a manager’s day can be filled with a multitude of challenges- ranging from spread sheets to strategy, marketing to meetings, project management to people problems.
Of course choosing which discipline or skill is of greater importance than any other is pretty impossible as at time all have their place - but one thing is for sure, if you manage a team of any size then getting the them to operate at a consistently high level is essential - for if your team is not working at a standard of performance that ultimately achieves and surpasses the objectives you have set them then by definition you will struggle to truly achieve.
So amongst all of the many tasks that you face as a manager it’s probable that developing a team of excellence is the one that ultimately will deliver the biggest wins.
So with this senario in mind what will Brilliant Management training give you?
Well in brief it’s about making a genuine and measurable improvement to both your performance and your results as a manager and/or team leader. It’s about giving you easy to use but highly effective tools, techniques, tips and attitudes that enable you to dramatically increase your ability to motivate, inspire and lead. It’s about helping you to have greater success!
It’s also about helping you to create and develop an environment in which commitment is in abundance. It’s about becoming an inspirational and charismatic manager who is admired and respected for their vision their support and their leadership. It’s about becoming better than you ever thought possible.
As we have said, all of the training we deliver is tailored exactly to the individual requirements of each client. However, so as to give you an indication of what can be achieved here are some generic objectives and achievements.
- How to motivate the un-motivatable
- How to delegate so that the task is completed on time, on budget and to the right standard.
- How to give constructive criticism that in truth motivates, and does not destroy
- How to run an empowering team meeting that people WANT to attend!
- How to give praise that truly inspires
- How to communicate at a whole different level of expertise
- How to hold an inspirational one to one conversation that fixes problems at source
- How to develop vision, clarity and TIME!
Truly exceptional results tend to come from truly exceptional teams and at the head of any exceptional team there will usually be an inspirational and charismatic leader. If you would like to know more about how we help managers of varying experience and ability become just that then please contact us now.
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